Payment & Shipping

Payment Options

Shop now. Pay later with Klarna.
We’re excited to announce we have partnered with Klarna to bring you new ways to pay at checkout.
Here’s how it works:
Step 1
Add products to your cart and select “Klarna” when you check out
Step 2
Enter a few personal details and you’ll know instantly if you’re approved
Step 3
Klarna will send you an email confirmation and reminders when it’s time to pay and
you can manage your orders and payments in the Klarna app.

Part 2: Payments information

Pay in 30 days
Make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 30 days later. No interest. No fees. No impact to your credit score.
Paying after delivery allows you to try before you buy and is the easiest way to shop online.
– Complete the payment in full after purchase at no added cost.
– Report returns directly in our app and only pay for the items that you keep.
– Not making your payment on time could affect your ability to use Klarna in the future.
– Debt collection agencies are used as a last resort
You must be 18+ and a UK resident to be eligible for this credit offer. Pay Later Terms and Conditions – Link

Pay Later In 30 Day’s FAQ’s

Part 3: About Klarna
Pay online or in the app
Review your latest purchases and make payments in the Klarna app or
online.
● Download the Klarna app: https://www.klarna.com/app
● Log in online: https://app.klarna.com/login.
● Chat with customer service:
https://www.klarna.com/uk/customer-service/
Safe and secure
With Klarna, you are always covered through Klarna’s Buyer Protection
policy. Modern safeguards protect your information to prevent
unauthorized purchases.
Frequently asked questions
Visit our FAQ (https://www.klarna.com/uk/customer-service/) page to
find out more about using Klarna.
About Klarna
At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe payments are so much more than just a way to
send money. That’s why our smooth checkout options give you more time and control so you can focus on the things you love.
● More than 90 million shoppers are using Klarna.
● 200,000 retailers are working with us worldwide.
● We’re one Europe’s largest banks and we’ve been powering online checkouts for over 15 years.
Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your
monthly repayments on time.
Everything Wildlife is not a lender and acts only as an introducer. The credit product is provided by Klarna Bank AB (publ). Credit is only
available to permanent UK residents aged 18 and over, depending on their status. Terms and conditions apply. Please note that Pay in 30 days and Pay in 3
instalments are not regulated by the FCA.

PAYPAL

We also use PayPal, the trusted leader in online payments. PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with us.

DONT HAVE A PAYPAL ACCOUNT?– DONT WORRY!  Select Paypal as your payment option then select the option to checkout as a guest.  Here you will be prompted to enter your debit/credit card details. No Paypal account required.

WANT TO PAY BY PHONE?That’s fine to.  Select Pay by Telephone as your option.  Then give us a call. We are open Monday – Friday 9 – 5. Please call 01666 501102

Delivery

We currently offer delivery to mainland UK 

Items up to 2kg will be sent on a fully tracked service

Items up to 10kg will be sent via courier on a tracked and signed for service

(We are quite happy to send items above this weight to other locations and overseas but do request that you contact us prior to placing an order to enable us to provide you with a quote.  Any orders placed that haven’t had a price agreed will be cancelled)

Our postage charges are staggered according to the weight and will be calculated during checkout

For orders over £50.00 Delivery is FREE  but only within Mainland UK 

We will endeavour to dispatch your order within 1 – 2 working days of receipt. We use a courier service as well as Royal Mail.

 

EXPRESS NEXT DAY DELIVERY IS £6.95 per order, please select this option at checkout – Only available within Mainland UK

 

Everything Wildlife cannot be held liable for any item that has been dispatched within our stated time schedule but delayed due to the postal or courier services.

 

Please note we send items Monday – Friday only.  We do not offer a Saturday courier delivery service. Any orders received after 2pm will be sent the next working day wherever possible.

Returns

Our aim is to provide our customers with a first class service and product but we do appreciate that sometimes things do go wrong. If you are unhappy with your order please do not hesitate to contact us and we will do everything we can to help.

 

We will accept returns on faulty items or items that have been damaged in transit, for a replacement or refund.  Please contact us first to advise us of the problem.

If you would like to return an item for any other reason please contact us within 14 days stating your reason .  Unfortunately we will be unable to refund any postage in these cases.

Non delivered packages must be reported within 10 days